Fees and receipts
The institute will communicate the applicable course fee, payment schedule, included learning resources and any additional separately agreed services before admission. Receipts will be provided for accepted payments.
When a refund may be due
Refund entitlement depends on the services paid for, time remaining in the enrolled course, the signed agreement and applicable law. Where coaching-centre rules or guidelines applicable to an enrolment provide for pro-rata refund of unused tuition, the institute will follow the applicable requirements.
How to request a refund
Submit a written request through the institute's Contact Us page with the student's registered details, course, payment receipt or transaction reference, and reason for withdrawal. Do not send bank PINs or OTPs.
Review and settlement
The accounts team will verify the paid amount, classes or services delivered, any valid deductions, and the rule applicable to that enrolment. Eligible refunds will be processed through an appropriate documented payment method within the period required by applicable law and the agreed policy.
Refund status and disputes
Contact the institute for the status of a pending request or to challenge a calculation. Refunds are not guaranteed merely because an enquiry or course application was submitted; any payment-related commitment must be confirmed during enrolment.
Still have a question?
Our institute team can help with policy, admission and parent portal enquiries.