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Optimus Learning Hub
INSTITUTE INFORMATION

Privacy Policy

Understand how parent, student and visitor information is handled.

Updated 30 Oct 2026

Information we collect

When you enquire, apply for admission or use the parent portal, we may collect a name, mobile number, email address, student details, guardian relationships, documents, attendance and academic records, fee information and messages you send. Certain basic technical details are used to operate and secure the website.

How information is used

We use information to respond to enquiries, assess applications, manage enrolment and classes, maintain attendance, publish authorised academic updates, manage fees, support guardians and protect institute accounts. We use the minimum information necessary for each purpose.

Children and guardian access

Parent accounts only display the children for whom an authorised institute relationship has been confirmed. Student information must not be shared publicly without the necessary parent or guardian permission and institute verification.

Service providers

Where enabled, trusted technical providers may process limited information for OTP delivery, notifications, payment processing, hosting or maps. Their use is governed by the service and its own applicable privacy arrangements. We do not sell personal information.

Security and retention

We apply access controls and protective measures to student and parent records. Information is retained as necessary for education administration, applicable recordkeeping obligations, dispute handling and legitimate operational needs. It is deleted or anonymised when no longer required, subject to applicable law.

Your requests

For access, correction, withdrawal of consent where applicable, account removal, complaints or privacy-related questions, contact the institute using the Contact Us page. We will verify your identity or parental authority before making changes to sensitive records.

Changes to this policy

We may update this notice as our services, providers or legal obligations evolve. The latest published version is available on this page.

Still have a question?

Our institute team can help with policy, admission and parent portal enquiries.

Contact Us